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| Customer Service Associate |
| No of Posts | 11403 posts |
| Qualification | Graduate |
| Age Limit | 20 years to 28 years as on 1st August 2026 |
| Application Fee | Rs. 850 /- |
| Start Date | 1st August 2026 |
| Last Date | 28th August 2026 |
Institute of Banking Personnel Selection (IBPS), has released the admit card for preliminary examination on its official website for the clerk Customer Service Associate (CSA). The preliminary exam for CRP CSA XVI will be conducted on 11th October 2026 . More details about the exam can be seen below in this article.
Institute of Banking Personnel Selection (IBPS) has released a recruitment notification to conduct online examination for the next Common Recruitment Process (CRP CSA XVI) to recruit Clerical Cadre posts i.e., 11403 Customer Service Associate Posts . The exam is tentatively scheduled in October, 2026 and December, 2026. Interested and eligible candidates may check this article for detailed official notification,educational qualification, age limit, salary details, and application procedure to be followed.
Minimum educational qualification for these posts are graduate and last date of submission of application is 28th August 2026 .
**Name of examination: IBPS CRP Customer Service Associate – XVI
Name of post: Customer Service Associate**
No of posts: 11403 posts
No of posts in Assam: 349 posts
Vacancy year: 2027-2028
Pay: ₹ 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480
Exam centres in Assam:
Nationality / Citizenship: Candidates must be an Indian citizen and a subject of Nepal or Bhutan.
Age Limit: Candidates age should be between 20 years to 28 years as on 1st August 2026. A candidate must have been born between 02.08.1998 and 01.08.2006.
Age Relaxation: Category-wise age relaxation is as mentioned below.
Educational Qualification: A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India or any equivalent qualification recognized as such by the Central Government. The candidate must possess valid Mark-sheet / Degree Certificate that he/ she is a graduate on the day he / she registers and indicate the percentage of marks obtained in Graduation while registering online.
Computer Literacy: Operating and working knowledge in computer systems is mandatory i.e. candidates should have Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
Proficiency in the Official Language of the State/ UT: The candidates applying for vacancies of a particular State/UT, should be proficient in (reading, writing, speaking and understanding) the specified / opted local language of that State/UT .
# Payment mode: Online (Debit Cards (RuPay/Visa/MasterCard/Maestro), Credit Cards, Internet Banking, IMPS, Cash Cards/ Mobile Wallets)
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Interested and eligible candidates may apply online for these vacancy by visiting official IBPS Recruitment Portal . Candidates may follow below mentioned steps to apply online .
The structure of the Examinations which will be conducted online are as follows:
Candidates
have to qualify in each of the three tests by securing cut-off marks to
be decided by IBPS. Adequate number of candidates in each category as
decided by IBPS depending upon requirements will be shortlisted for
Online Main examination.
The Main examination consists of following sections.
Here is the list of two best guides for IBPS CSA posts
What is the starting date to apply online for IBPS Clerk Recruitment?
The starting date to apply online for IBPS Clerk Recruitment is 1st August 2026.
What is the last date to apply online for IBPS Clerk Recruitment?
The last date to apply online for IBPS Clerk Recruitment is 28th August 2026.
What is the educational qualification for IBPS Clerk Recruitment?
The minimum educational qualification for IBPS Clerk Recruitment is Graduation.
An official document is attached to this notice. You can view or download it directly to view schedules, guidelines, and tables.
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